A recent report raises concerns about the effectiveness and safety of chatbot therapists. According to DB Recovery Resources, these AI-driven tools might be worse than having no therapist at all. While chatbot therapists are designed to provide mental health support and counselling, there are significant limitations to their functionality. They lack the ability to understand nuanced human emotions and complex mental health issues fully, which can lead to inappropriate or harmful advice.

Experts worry that reliance on chatbot therapists could prevent individuals from seeking professional help when it’s needed most. The report emphasises the importance of human interaction in therapy, highlighting that trained professionals are better equipped to handle the complexities of mental health treatment. As the use of AI in healthcare continues to expand, it is crucial to weigh the benefits against the potential risks.

Source: DB Recovery Resources